Effective Date: 23-01-2024
1. Processing Time:
Orders will be processed within 3-10 business days from the date of purchase. Processing times may vary during peak seasons.
2. Shipping Methods:
We offer both standard and expedited shipping options. Standard shipping typically takes 15 business days. Expedited shipping options and associated delivery times will be displayed at the time of checkout.
3. Shipping Costs:
Shipping costs are calculated based on the weight of the order and the shipping destination. The shipping charges will be displayed at the time of checkout.
4. Shipping Destinations:
We currently ship to addresses within India.
5. Delivery Time:
Estimated delivery times are provided during the checkout process. Actual delivery times may vary depending on the shipping address and external factors beyond our control.
6. Order Tracking:
Customers will receive a tracking number via email once the order has been shipped. Tracking information can be used to monitor the status of the delivery.
7. Undeliverable Packages:
In the event that a package is undeliverable due to an incorrect address provided by the customer, refusal to accept the package, or failure to pick up the package from the carrier’s facility, the customer will be responsible for any additional shipping costs incurred.
8. Lost or Stolen Packages:
Samyak Edutech is not responsible for lost or stolen packages after they have been marked as delivered by the carrier. Customers are advised to ensure a secure delivery location.
9. International Shipping:
We currently do not offer international shipping.
10. Customer Support:
For any inquiries related to shipping and delivery, customers can contact us at the following:
- Email: email@example.com
- Phone: +91-9875170111
11. Policy Changes:
Samyak Edutech reserves the right to update or modify this Shipping and Delivery Policy at any time without prior notice. The changes will be effective immediately upon posting on the website.